Pyralumexis Privacy Policy

Your privacy matters. We protect the personal data you share with Pyralumexis, maintaining transparency about the ways we collect and manage your information online.

Information We Collect

We gather information essential for communication and service delivery. Your details are handled confidentially, with security top of mind.

• Contact details including your name, email, phone, and address provided via our forms.
• Communications such as emails, consultation notes, and service-related requests you send us.
• Technical information captured through website analytics to improve our services and site experience.
• Any project specifications or business needs disclosed during the partnership process.

How We Use Your Information

Collected information enables us to respond to your inquiries, deliver SEO services, and continuously enhance your experience.

• To reach you for inquiries, consultations, or project-related updates and feedback loops.
• To personalise recommendations and strategy discussions based on your specific needs.
• For internal analytics and tracking website usage to improve our site and service.
• To maintain secure records for compliance and technical administration.

Legal Basis for Processing

We comply with South African laws on data protection, plus relevant international standards.

Your information is processed with your consent or to fulfil our service agreement, always in line with the Protection of Personal Information Act (POPIA) and applicable global standards.

Sharing Information

We never sell your data. Some sharing is required for core service functions and legal requirements.

• Select vendors, such as secure cloud infrastructure providers, are granted limited access for technical or processing support, always under confidentiality agreements.
• Legal disclosures are made only as required to meet obligations or protect rights, safety, or property.
• During business changes like mergers, lawful data transfer may occur with prior client notice.

Data Security

We implement strict security protocols and encryption standards to safeguard all personal and business information. Data access is limited to authorised personnel, and we adhere to both local and international best practices for web security, client confidentiality, and information management.

Your Rights

You have the right to access, update, or request deletion of your data in accordance with POPIA.

• Request a summary of the personal details Pyralumexis keeps and how we use them.
• Ask for corrections to your data or update outdated information as needed.
• Request removal of your data from our records, subject to legal and contractual requirements.
• Object to specific data processing uses not vital to our core business relationship.

Cookies and Tracking

We use cookies and similar technologies for analytics and basic site functionalities. Cookie settings can be managed at any time for privacy control.

See our Cookie Policy See our Cookie Policy

Contact Us

Reach out with privacy questions, opt-out requests, or data corrections—our team is here to help you.

Policy Updates and Changes

Our Privacy Policy is periodically updated to reflect changes in legal requirements or company practices. Continued use implies consent to any new terms.